Refund policy

Returns and Exchanges Policy — Milée Collection

At Milée, your satisfaction matters to us. Below, you'll find the terms of our returns and exchanges policy.

Review Period
You have 30 calendar days from the date you receive your order to request an exchange or store credit. Requests submitted after this period will not be accepted.

Available Options

• Product Exchange: You may request an exchange for another item available in our store, subject to stock availability.
• Store Credit: We issue store credits valid for 6 months from the date of issuance, which can be applied to any product in our store.

Cash Refunds
Monetary refunds are approved only under exceptional circumstances, at Milée's sole discretion. These include cases such as manufacturer defects, shipping errors on your part, or other situations that will be assessed on a case-by-case basis.

General Conditions

For your request to be valid, the item must:

• Be in its original condition—unworn, unwashed, and unaltered.
• Include all original tags attached.
• Be sent back in its original packaging or an equivalent substitute.

How to Initiate a Request

Email us at info@mileecollection.com within the 30-day period, including your order number and the reason for your request.